Fiestayfortuna respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our restaurant and offline poker lounge.
Effective as of 6 September 2026
We operate as a physical venue at 42 Foveaux Street, Surry Hills NSW 2010, Australia. All poker activities are social and chip-based; no real money is wagered.
We collect only the information necessary to provide our dining and poker lounge services. This includes details you provide directly and limited technical data from website usage. When you make a reservation, book a poker table, or contact our team, you may share information such as your name, phone number, email address, preferred date and time, group size, seating preferences, and any accessibility needs. Payment information is processed securely by third-party providers; we do not store full card details. Website analytics collect anonymized data such as pages visited and approximate location, helping us understand how visitors use our site without identifying you personally.
Your information is used to manage reservations, confirm bookings, and provide a personalized experience at our venue. We use your contact details to send booking confirmations and reminders. Group size and preferences help us arrange suitable poker tables. We may contact you regarding changes to your reservation.
Aggregated and anonymized data helps us understand visitor preferences and enhance our menu and poker lounge offerings. Website analytics reveal popular pages and peak browsing times. Feedback from reservations informs staff training and service improvements. We never use personal information for automated decision-making.
We may process information to comply with Australian laws, resolve disputes, and ensure the safety of our patrons and staff. Records may be retained as required by tax and licensing regulations. We cooperate with law enforcement when legally obligated. CCTV footage is used for security purposes in public areas.
We engage trusted partners to support our operations. They are contractually obligated to protect your information and use it only for the services we request. We do not sell your personal information.
Secure transaction processing for reservations and venue payments, without storing full card details on our systems.
Management of dining and poker table bookings, including confirmations, reminders, and schedule coordination.
Email and messaging tools used to send booking updates, policy notices, and optional marketing communications.
Website infrastructure, data storage, and technical support that keep our digital services secure and available.
We may disclose information if required by law, court order, or government regulation. This includes compliance with Australian privacy and consumer laws, response to lawful requests from authorities, and protection of our legal rights and property.
We implement industry-standard safeguards to protect your personal information from unauthorized access, alteration, or disclosure. This includes encrypted transmission of data using SSL/TLS, restricted access to personal information on a need-to-know basis, and regular security assessments and staff training.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Reservation records are kept for up to 12 months after the visit. Financial records are retained for 7 years to comply with tax laws. Anonymized analytics data may be kept indefinitely.
You have the right to request access to the personal information we hold about you and to ask for corrections if it is inaccurate. Requests can be made via email at [email protected] or by phone at +61 2 8741 3692. We will respond within 30 days as required by the Australian Privacy Principles. Proof of identity may be required.
If you have concerns about our privacy practices, you may contact us. You can also opt out of marketing communications at any time by using the unsubscribe link in any promotional email or by contacting us to update your communication preferences. If you are unsatisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this privacy policy from time to time. The latest version will always be posted on this page with a new effective date. Material changes will be highlighted on our website. Continued use of our services after changes constitutes acceptance. We encourage you to review this page periodically.
Now that you understand how we protect your privacy, experience the excitement of Fiestayfortuna's offline poker lounge. Reserve a table for a social, chip-based poker night with friends. All poker games use chips only—no real money or cash bets. Enjoy Latin-inspired dining alongside your game.
Call +61 2 8741 3692 or book online.
Book a Poker TableYou must be 18 years or older to enter this site. Please confirm your age.
